Payment method & invoices

Payments are handled by Stripe. Card details, invoices, and receipts all live in the Stripe customer portal we link to from your dashboard.

Update your card

1. Sign in at mcp.wyre.ai.
2. Open Settings → Billing.
3. Click Manage in Stripe — that opens the Stripe customer portal.
4. Add or replace your card. New cards apply to your next charge automatically.

If a payment recently failed, updating the card here will also retry the open invoice within a few minutes.

Download invoices and receipts

Every successful charge produces a Stripe-hosted invoice with a PDF and a receipt. You can grab them two ways:

• From the Stripe customer portal (above) — every invoice you've ever been issued is there, with PDF downloads.
• From the email Stripe sends after each successful payment — the "View invoice" link is the same Stripe-hosted invoice URL (it looks like https://invoice.stripe.com/i/…) and never expires.

Need the invoice addressed to a different name or VAT/tax ID?

You can edit your billing name, address, and tax ID directly in the Stripe customer portal under "Billing information." Changes apply to future invoices. For a corrected past invoice, email support@wyretechnology.com and we'll re-issue it.

What if my card was declined?

Stripe automatically retries failed cards a few times over the following week. While that's happening:

• Your plan stays active — you won't be cut off mid-day for a temporary decline.
• You'll get an email with a link to retry the invoice with a new card.
• You can also retry from Settings → Billing → Manage in Stripe.

If retries fail for the whole grace period, the subscription cancels and your org drops to the Free tier. Re-subscribing picks up right where you left off.

Can't find an invoice or something doesn't add up? Email support@wyretechnology.com. See also "I think I was double-charged" and refund policy.