Skills Reference
Skills provide domain knowledge that teaches Claude about MSP platforms, terminology, and best practices. There are 245 per-vendor skills across all plugins, plus 5 cross-cutting shared skills.
Cross-cutting / Shared Skills
Vendor-agnostic skills distributed via the shared-skills plugin.
Install with /plugin install shared-skills after adding the
marketplace.
| Skill | Description |
|---|---|
billing-reconciliation | Reconcile cloud marketplace subscriptions (Pax8) against accounting invoices (Xero, QuickBooks Online) to identify billing gaps, unbilled... |
incident-correlation | Use this skill when correlating data across multiple vendor tools during incident investigation. |
msp-terminology | Use this skill when interpreting MSP-specific terminology, acronyms, and concepts. |
ticket-triage | Use this skill when triaging tickets in any PSA - determining priority, categorization, routing, and initial response. |
wyre-gateway-troubleshooting | Diagnose and resolve common issues with the WYRE MCP Gateway — missing vendor tools, OAuth failures, "Failed to update tool access" errors, expired credentials, and the request flow through mcp-remote → gateway → vendor container → external API. |
What are Skills?
Skills are markdown documents that contain structured information about specific domains. When you ask Claude about MSP topics, it automatically references relevant skills to provide accurate, platform-specific answers.
You can also invoke skills directly:
/skill autotask:tickets
What ticket statuses are available?Skills by Category
Ticket Management
Skills for creating, searching, and managing service tickets.
| Skill | Plugin | Description |
|---|---|---|
atera:tickets | Atera | Use this skill when working with Atera tickets - creating, updating, searching, or managing service desk operations. |
autotask:tickets | Autotask PSA | Use this skill when working with Autotask tickets - creating, updating, searching, or managing service desk operations. |
connectwise-psa:tickets | ConnectWise PSA | Use this skill when working with ConnectWise PSA tickets - creating, updating, searching, or managing service desk operations. |
halopsa:tickets | HaloPSA | Use this skill when working with HaloPSA tickets - creating, updating, searching, or managing service desk operations. |
ninjaone-rmm:tickets | NinjaOne (NinjaRMM) | Use this skill when working with NinjaOne tickets - creating, updating, searching, and managing ticketing operations. |
superops:tickets | SuperOps.ai | Use this skill when working with SuperOps.ai tickets - creating, updating, searching, or managing service desk operations. |
syncro:tickets | Syncro MSP | Use this skill when working with Syncro MSP tickets - creating, updating, searching, or managing service desk operations. |
hubspot:tickets | HubSpot CRM | Use this skill when working with HubSpot tickets - creating, searching, updating, and managing support tickets in HubSpot CRM. |
Customer/Client Management
Skills for managing customers, companies, contacts, and organizations.
| Skill | Plugin | Description |
|---|---|---|
atera:customers | Atera | Use this skill when working with Atera customers and contacts - creating, updating, searching, or managing customer records. |
autotask:crm | Autotask PSA | Use this skill when working with Autotask CRM - companies, contacts, sites/locations, and opportunities. |
connectwise-automate:clients | ConnectWise Automate | Use this skill when working with ConnectWise Automate clients - creating, reading, updating, and deleting client organizations. |
connectwise-psa:companies | ConnectWise PSA | Use this skill when working with ConnectWise PSA companies - creating, updating, searching, or managing company/account records. |
connectwise-psa:contacts | ConnectWise PSA | Use this skill when working with ConnectWise PSA contacts - creating, updating, searching, or managing contact records. |
halopsa:clients | HaloPSA | Use this skill when working with HaloPSA clients - creating, updating, searching, or managing customer relationships. |
hudu:companies | Hudu | Use this skill when working with Hudu companies (clients/organizations) - creating, searching, updating, archiving, and managing client documentation. |
huntress:organizations | Huntress | Use this skill when managing Huntress organizations — creating, listing, updating, deleting organizations, and managing client org structure for MSP multi-tenancy. |
it-glue:contacts | IT Glue | Use this skill when working with IT Glue contacts - managing client contacts, contact types, locations, and communication details. |
it-glue:organizations | IT Glue | Use this skill when working with IT Glue organizations (companies/clients) - creating, searching, updating, and managing client documentation. |
ninjaone-rmm:organizations | NinjaOne (NinjaRMM) | Use this skill when working with NinjaOne organizations - creating, listing, managing locations, and configuring policies. |
pax8:companies | Pax8 | Use this skill when working with Pax8 companies (MSP clients) - searching, retrieving, and managing client records in the Pax8 marketplace. |
quickbooks-online:customers | QuickBooks Online | Use this skill when working with QuickBooks Online customers (clients) - creating, searching, updating, and managing MSP client records. |
sherweb:customers | Sherweb | Use this skill when working with Sherweb customers - listing customers, retrieving customer details, accounts receivable, and understanding the distributor > service provider > customer hierarchy. |
superops:clients | SuperOps.ai | Use this skill when working with SuperOps.ai clients - creating, updating, searching, and managing client accounts. |
syncro:customers | Syncro MSP | Use this skill when working with Syncro MSP customers - creating, updating, searching, or managing customer records. |
threatlocker:organizations | Threatlocker | Use this skill when working with the ThreatLocker MSP multi-tenant model — enumerating child organizations, retrieving per-org auth keys, and identifying valid move targets when relocating computers between tenants. |
hubspot:companies | HubSpot CRM | Use this skill when working with HubSpot companies - searching, creating, updating, and auditing company records in HubSpot CRM. |
hubspot:contacts | HubSpot CRM | Use this skill when working with HubSpot contacts - searching, creating, updating, and managing contact records in HubSpot CRM. |
xero:contacts | Xero | Use this skill when working with Xero contacts (customers/suppliers) - creating, searching, updating, and managing client organizations. |
Asset & Device Management
Skills for managing devices, computers, configurations, and assets.
| Skill | Plugin | Description |
|---|---|---|
atera:agents | Atera | Use this skill when working with Atera RMM agents - listing, searching, monitoring, or executing commands on managed devices. |
atera:devices | Atera | Use this skill when working with Atera device monitors - HTTP, SNMP, and TCP monitors for network devices, services, and applications. |
blumira:agents | Blumira | Use this skill when working with Blumira agents, devices, and agent keys, including listing devices, checking agent health, and managing agent deployment keys. |
connectwise-automate:computers | ConnectWise Automate | Use this skill when working with ConnectWise Automate computers/endpoints - listing, searching, managing, and monitoring devices. |
datto-rmm:devices | Datto RMM | Use this skill when working with Datto RMM devices - listing, searching, managing, and monitoring endpoints. |
domotz:agents | Domotz | Use this skill when managing Domotz agents (collectors), sites, and network probes -- listing agents, checking agent health, viewing site details, and monitoring collector connectivity. |
domotz:devices | Domotz | Use this skill when working with Domotz device inventory -- listing devices, searching by name/IP/MAC, checking device status, viewing device details, and understanding network topology. |
halopsa:agents | HaloPSA | Use this skill when working with HaloPSA agents (technicians) and teams — listing technicians, retrieving agent details, and listing team structures. |
halopsa:assets | HaloPSA | Use this skill when working with HaloPSA assets - tracking devices, managing configuration items, hardware lifecycle, and asset relationships. |
hudu:assets | Hudu | Use this skill when working with Hudu assets and asset layouts - servers, workstations, network devices, and other documented items. |
huntress:agents | Huntress | Use this skill when managing Huntress endpoint agents — listing agents, filtering by organization or platform, checking agent health and status, and investigating specific agent details. |
it-glue:configurations | IT Glue | Use this skill when working with IT Glue configurations (assets) - servers, workstations, network devices, and other infrastructure. |
ninjaone-rmm:devices | NinjaOne (NinjaRMM) | Use this skill when working with NinjaOne devices - listing, searching, managing services, viewing inventory, scheduling maintenance, and monitoring device health. |
rocketcyber:agents | RocketCyber | Use this skill when working with RocketCyber agents (RocketAgent) - deployment, communication status, health monitoring, and troubleshooting. |
runzero:assets | Runzero | Use this skill when working with RunZero assets — searching and browsing the asset inventory, inspecting asset attributes, OS fingerprinting, hardware details, and network interfaces. |
superops:assets | SuperOps.ai | Use this skill when working with SuperOps.ai assets - querying inventory, viewing asset details, running scripts, monitoring patches, and managing client/site associations. |
syncro:assets | Syncro MSP | Use this skill when working with Syncro MSP assets - tracking hardware, software, and devices for customers. |
threatlocker:computers | Threatlocker | Use this skill when working with ThreatLocker-protected endpoints — fleet inventory, identifying offline agents, drilling into a single computer's check-in history, and correlating computers across organizations and groups. |
Monitoring & Alerts
Skills for alert handling, monitoring, and device status.
| Skill | Plugin | Description |
|---|---|---|
atera:alerts | Atera | Use this skill when working with Atera alerts - viewing, acknowledging, resolving, or managing alerts from monitored devices. |
betterstack:monitors | BetterStack | Use this skill when working with Better Stack uptime monitors -- listing, creating, updating, pausing, and deleting monitors, heartbeat monitors, monitor groups, and check types. |
cipp:alerts | CIPP | Use this skill when working with CIPP alerts and audit logs — reviewing the queued alert backlog across tenants, investigating sign-in or admin activity in audit logs, correlating alerts with tenants. |
connectwise-automate:alerts | ConnectWise Automate | Use this skill when working with ConnectWise Automate alerts - listing active alerts, acknowledging alerts, viewing alert history, and creating tickets from alerts. |
connectwise-automate:monitors | ConnectWise Automate | Use this skill when working with ConnectWise Automate monitors - configuring thresholds, creating templates, and assigning to computers. |
datto-rmm:alerts | Datto RMM | Use this skill when working with Datto RMM alerts - viewing, resolving, and managing monitoring alerts. |
domotz:alerts | Domotz | Use this skill when working with Domotz alerts -- viewing active alerts, configuring alert profiles, managing alert triggers, and handling notifications for device and network events. |
ninjaone-rmm:alerts | NinjaOne (NinjaRMM) | Use this skill when working with NinjaOne alerts - viewing active conditions, dismissing alerts, and understanding alert severity levels. |
pagerduty:alerts | PagerDuty | Use this skill when working with PagerDuty alerts -- alert management, alert grouping, suppression, event routing, and the Events API v2 for sending trigger, acknowledge, and resolve events. |
rootly:alerts | Rootly | Use this skill when working with Rootly alerts -- alert routing, escalation policies, integration with monitoring tools (Datadog, PagerDuty, etc.), alert-to-incident creation, and managing alert rules. |
sentinelone:alerts | SentinelOne | Use this skill when working with SentinelOne alerts - triaging new alerts, investigating specific alerts, searching by severity or status, reviewing alert timelines, and managing alert workflows across MSP client environments. |
superops:alerts | SuperOps.ai | Use this skill when working with SuperOps.ai alerts - listing, filtering, acknowledging, and resolving alerts from monitored assets. |
Automation & Scripts
Skills for running scripts, jobs, and automation workflows.
| Skill | Plugin | Description |
|---|---|---|
connectwise-automate:scripts | ConnectWise Automate | Use this skill when working with ConnectWise Automate scripts - listing, executing, passing parameters, and retrieving results. |
datto-rmm:jobs | Datto RMM | Use this skill when working with Datto RMM jobs - running quick jobs, scheduling jobs, monitoring job status, and viewing results. |
superops:runbooks | SuperOps.ai | Use this skill when working with SuperOps.ai runbooks and scripts - listing, executing, monitoring, and managing automated scripts on assets. |
API Patterns
Skills covering authentication, pagination, rate limiting, and error handling.
| Skill | Plugin | Description |
|---|---|---|
abnormal-security:api-patterns | Abnormal Security | Use this skill when working with the Abnormal Security REST API - Bearer token authentication, base URLs, rate limiting, pagination, OData filtering, error handling, and common API patterns. |
atera:api-patterns | Atera | Use this skill when working with the Atera REST API - authentication, pagination, rate limiting, and error handling. |
autotask:api-patterns | Autotask PSA | Use this skill when working with the Autotask REST API - authentication, query building, pagination, includes, rate limiting, and error handling. |
betterstack:api-patterns | BetterStack | Use this skill when working with the Better Stack MCP tools -- available tools, authentication via Bearer token, API structure, cursor-based pagination, rate limiting, error handling, and best practices. |
blumira:api-patterns | Blumira | Use this skill when working with Blumira API authentication, understanding the dual path structure (org vs MSP), constructing filtered queries, handling pagination, or troubleshooting API errors. |
checkpoint-avanan:api-patterns | Checkpoint Avanan | Use this skill when working with the Checkpoint Harmony Email API - OAuth2 client credentials authentication, base URLs, rate limiting, pagination, error handling, and common API patterns. |
connectwise-automate:api-patterns | ConnectWise Automate | Use this skill when working with the ConnectWise Automate REST API - authentication methods, token management, pagination, filtering with OData syntax, rate limiting, and error handling. |
connectwise-psa:api-patterns | ConnectWise PSA | Use this skill when working with the ConnectWise PSA REST API - authentication using public/private keys and clientId, pagination with page/pageSize, conditions query syntax, rate limiting (60/min), and error handling. |
datto-rmm:api-patterns | Datto RMM | Use this skill when working with the Datto RMM API - authentication, OAuth 2.0 flow, platform selection, pagination, rate limiting, and error handling. |
domotz:api-patterns | Domotz | Use this skill when working with the Domotz MCP tools -- available tools, authentication via API key, API structure, pagination, rate limiting, region selection, error handling, and best practices. |
halopsa:api-patterns | HaloPSA | Use this skill when working with the HaloPSA REST API - OAuth 2.0 Client Credentials authentication, tenant-aware URLs, query building, pagination, rate limiting, and error handling. |
hudu:api-patterns | Hudu | Use this skill when working with the Hudu API - authentication, REST structure, filtering, pagination, rate limiting, error handling, and best practices. |
huntress:api-patterns | Huntress | Use this skill when working with the Huntress MCP tools — available tools, authentication via HTTP Basic Auth, API structure, pagination with page tokens, rate limiting (60 req/min), error handling, and best practices. |
it-glue:api-patterns | IT Glue | Use this skill when working with the IT Glue API - authentication, JSON:API structure, filtering, sorting, pagination, rate limiting, sideloading with includes, and error handling. |
knowbe4:api-patterns | Knowbe4 | Use this skill when working with the KnowBe4 REST API - Bearer token authentication, multi-region base URLs, pagination, rate limiting, error handling, and common request patterns. |
m365:api-patterns | Microsoft 365 | Use this skill for Microsoft Graph API fundamentals - authentication patterns, OData query operators, pagination, throttling/retry, batch requests, and delta queries. |
ninjaone-rmm:api-patterns | NinjaOne (NinjaRMM) | Use this skill for NinjaOne API authentication, pagination, rate limiting, and error handling patterns. |
pagerduty:api-patterns | PagerDuty | Use this skill when working with PagerDuty MCP tools - authentication setup, complete 66-tool reference, REST API pagination, token format (Token token=), rate limits, error handling, and hosted MCP connection details. |
pandadoc:api-patterns | PandaDoc | Use this skill when working with PandaDoc MCP tools - available tools, API key authentication, the hosted MCP server connection, documentation search, code generation assistance, rate limiting, error handling, and best practices for the PandaDoc API. |
pax8:api-patterns | Pax8 | Use this skill when working with the Pax8 MCP tools - available tools, parameters, pagination, sorting, filtering, rate limiting, error handling, and best practices. |
proofpoint:api-patterns | Proofpoint | Use this skill when working with the Proofpoint API - authentication using HTTP Basic Auth with service principal and secret, base URLs, rate limits, pagination, error codes, and common integration patterns. |
quickbooks-online:api-patterns | QuickBooks Online | Use this skill when working with the QuickBooks Online API - OAuth2 authentication, REST structure, Intuit query language, pagination, rate limiting, error handling, minor version headers, and best practices. |
rocketcyber:api-patterns | RocketCyber | Use this skill when working with the RocketCyber API - authentication, Bearer token flow, base URL selection, pagination, rate limiting, error handling, and account hierarchy. |
rootly:api-patterns | Rootly | Use this skill when working with Rootly MCP tools - authentication setup, complete tool reference, JSON:API pagination, request patterns, rate limits, and error handling. |
runzero:api-patterns | Runzero | Use this skill when working with the RunZero MCP tools — available tools, authentication via Bearer token, Export API, pagination, rate limiting, error handling, and best practices. |
salesbuildr:api-patterns | SalesBuildr | Use this skill when making API calls to Salesbuildr. |
sentinelone:api-patterns | SentinelOne | Use this skill when working with the SentinelOne Purple MCP tools - available tools, connection setup, uvx-based installation, Service User token authentication, transport modes, dual API architecture (GraphQL and REST), rate limits, error handling, and best practices. |
sherweb:api-patterns | Sherweb | Use this skill when working with the Sherweb API and MCP tools - OAuth 2.0 client credentials authentication, token management, API endpoints, subscription key header, rate limits, error codes, scopes, Accept-Language support, and best practices. |
superops:api-patterns | SuperOps.ai | Use this skill when working with the SuperOps.ai GraphQL API - authentication, query building, mutations, pagination, rate limiting, and error handling. |
syncro:api-patterns | Syncro MSP | Use this skill when working with the Syncro MSP API - authentication, pagination, rate limiting, and error handling. |
blackpoint:api-patterns | Blackpoint | Use this skill when working with the Blackpoint Cyber (CompassOne) MCP tools — Bearer token authentication, the partner-tenant-asset hierarchy, navigation tools, and the read-only tool surface across tenants, assets, detections, and vulnerabilities. |
crewhu:api-patterns | Crewhu | Use this skill when working with the Crewhu MCP tools — token-based authentication via the `X-Crewhu-Api-Token` header, the navigation pattern (`crewhu_navigate`, `crewhu_back`, `crewhu_status`), read-heavy tool surface, and error handling. |
immybot:api-patterns | Immybot | Use this skill when working with the ImmyBot MCP tools — Entra ID OAuth 2.0 client-credentials authentication (4 fields), the two-step desired-state deployment model, destructive operations that need explicit confirmation, and the task/session polling cadence. |
timezest:api-patterns | Timezest | Use this skill when working with the TimeZest MCP tools — Bearer token authentication, the navigation pattern, scheduling-request payloads that carry PSA associated_entities (ConnectWise / Autotask / Halo ticket IDs), and the polling-only update model (no webhooks). |
threatlocker:api-patterns | Threatlocker | Use this skill when working with the ThreatLocker MCP tools — raw-key authentication (NO Bearer prefix), multi-tenant routing via organizationId header, POST-heavy "GetByParameters" endpoints, pagination shape, and child-organization fan-out patterns. |
kaseya-vsa:api-patterns | Kaseya Vsa | Use this skill when working with the Kaseya VSA REST API. |
datto-bcdr:api-patterns | Datto Bcdr | Use this skill when integrating with the Datto BCDR (Backup Portal) REST API. |
kaseya-bms:api-patterns | Kaseya Bms | Use this skill when integrating with the Kaseya BMS PSA REST API v2. |
datto-saas-protection:api-patterns | Datto Saas Protection | Use this skill when integrating with Datto SaaS Protection (formerly Backupify). |
unitrends:api-patterns | Unitrends | Use this skill when integrating with the Unitrends Backup REST API. |
spanning:api-patterns | Spanning | Use this skill when integrating with Spanning Cloud Backup. |
hubspot:api-patterns | HubSpot CRM | Use this skill when working with the HubSpot MCP tools - available tools, OAuth 2.0 + PKCE authentication, scopes, Streamable HTTP transport, rate limiting, error handling, and best practices. |
spamtitan:api-patterns | Spamtitan | Use this skill when working with the SpamTitan MCP tools — available tools, authentication via API key header, API structure, pagination, rate limiting, error handling, and best practices. |
xero:api-patterns | Xero | Use this skill when working with the Xero API - OAuth2 authentication, REST structure, filtering, pagination, rate limiting, error handling, and best practices. |
ironscales:api-patterns | Ironscales | Use this skill when working with Ironscales MCP tools — available tools, API key and company ID authentication, pagination, rate limiting, and error handling. |
mimecast:api-patterns | Mimecast | Use this skill when working with Mimecast MCP tools — available tools, OAuth 2.0 client credentials authentication, regional API endpoints, pagination, rate limiting, and error handling. |
All Skills by Plugin
Abnormal Security
| Skill | Description |
|---|---|
account-takeover | Use this skill when working with Abnormal Security account takeover (ATO) detection - suspicious sign-ins, impossible travel, compromised accounts, mailbox rule changes, and lateral movement indicators. |
cases | Use this skill when working with Abnormal Security abuse mailbox cases - user-reported emails, case triage, remediation actions, case lifecycle, and phishing simulation management. |
messages | Use this skill when working with Abnormal Security message analysis - email headers, attachments, sender reputation, delivery context, authentication results (SPF/DKIM/DMARC), and message metadata. |
threats | Use this skill when working with Abnormal Security threat detection and analysis - BEC, phishing, malware, socially-engineered attacks, spam, graymail, and credential theft. |
vendors | Use this skill when working with Abnormal Security VendorBase vendor risk assessment - vendor risk scores, compromised vendor detection, vendor domain analysis, and supply chain email threat monitoring. |
api-patterns | Use this skill when working with the Abnormal Security REST API - Bearer token authentication, base URLs, rate limiting, pagination, OData filtering, error handling, and common API patterns. |
Atera
| Skill | Description |
|---|---|
agents | Use this skill when working with Atera RMM agents - listing, searching, monitoring, or executing commands on managed devices. |
alerts | Use this skill when working with Atera alerts - viewing, acknowledging, resolving, or managing alerts from monitored devices. |
customers | Use this skill when working with Atera customers and contacts - creating, updating, searching, or managing customer records. |
devices | Use this skill when working with Atera device monitors - HTTP, SNMP, and TCP monitors for network devices, services, and applications. |
tickets | Use this skill when working with Atera tickets - creating, updating, searching, or managing service desk operations. |
api-patterns | Use this skill when working with the Atera REST API - authentication, pagination, rate limiting, and error handling. |
Autotask PSA
| Skill | Description |
|---|---|
billing | Use this skill when working with Autotask billing — retrieving billing items, checking approval levels, and searching invoices. |
configuration-items | Use this skill when working with Autotask Configuration Items (CIs) - asset management, inventory tracking, warranty monitoring, lifecycle management, and relationship mapping. |
contracts | Use this skill when working with Autotask contracts and service agreements - recurring services, block hours, time & materials, and contract billing. |
crm | Use this skill when working with Autotask CRM - companies, contacts, sites/locations, and opportunities. |
expenses | Use this skill when working with Autotask expense reports and expense items - creating expense reports, adding line items, searching reports by status or submitter, tracking reimbursable vs billable expenses, and managing expense approval workflows. |
picklists | Use this skill when working with Autotask picklist and reference data — listing queues, ticket statuses, ticket priorities, and phases. |
product-catalog | Use this skill when working with Autotask product catalog operations - searching products, checking pricing, managing inventory, and understanding the relationship between products, services, bundles, and price lists. |
projects | Use this skill when working with Autotask projects - creating projects, managing tasks, phases, milestones, and resource assignments. |
quotes | Use this skill when working with Autotask quotes and quote line items - creating quotes for customers, adding products/services/bundles as line items, managing pricing and discounts, linking quotes to opportunities, and building proposals. |
service-calls | Use this skill when working with Autotask Service Calls - creating, scheduling, updating, or completing service calls linked to tickets. |
ticket-notes-attachments | Use this skill when working with Autotask ticket notes, ticket attachments, and ticket charges — retrieving individual notes, downloading attachments, managing labor charges on tickets. |
tickets | Use this skill when working with Autotask tickets - creating, updating, searching, or managing service desk operations. |
time-entries | Use this skill when working with Autotask time entries - logging work hours, billing calculations, approval workflows, utilization tracking, and budget validation. |
tool-discovery | Use this skill when Autotask MCP tools aren't loading, when you can't find the right Autotask tool to call, or when working with a lazy-loaded MCP connection where only meta-tools are available. |
api-patterns | Use this skill when working with the Autotask REST API - authentication, query building, pagination, includes, rate limiting, and error handling. |
BetterStack
| Skill | Description |
|---|---|
incidents | Use this skill when working with Better Stack incidents -- listing, triaging, acknowledging, and resolving incidents triggered by uptime monitors or manual reports. |
logging | Use this skill when working with Better Stack log management (Logtail) -- querying logs, managing log sources, structured log search, log-based alerting, and log analysis workflows. |
monitors | Use this skill when working with Better Stack uptime monitors -- listing, creating, updating, pausing, and deleting monitors, heartbeat monitors, monitor groups, and check types. |
oncall | Use this skill when working with Better Stack on-call schedules -- on-call calendars, escalation/notification policies, rotation management, understanding who is currently on-call, and responding to active incidents via the on-call flow. |
status-pages | Use this skill when working with Better Stack status pages -- managing status pages, adding resources/components, posting maintenance windows, and communicating service status to end users. |
api-patterns | Use this skill when working with the Better Stack MCP tools -- available tools, authentication via Bearer token, API structure, cursor-based pagination, rate limiting, error handling, and best practices. |
Blumira
| Skill | Description |
|---|---|
agents | Use this skill when working with Blumira agents, devices, and agent keys, including listing devices, checking agent health, and managing agent deployment keys. |
findings | Use this skill when working with Blumira findings (security alerts/detections), including listing, filtering, investigating, resolving, assigning, and commenting on findings. |
msp | Use this skill when working with Blumira MSP (Managed Service Provider) multi-tenant operations, including managing multiple client accounts, cross-account finding queries, and per-account device/user management. |
resolutions | Use this skill when resolving Blumira findings, choosing the correct resolution type, or understanding resolution workflows and their impact on security metrics. |
users | Use this skill when listing or looking up Blumira users, finding user IDs for finding assignment, or auditing user access. |
api-patterns | Use this skill when working with Blumira API authentication, understanding the dual path structure (org vs MSP), constructing filtered queries, handling pagination, or troubleshooting API errors. |
Checkpoint Avanan
| Skill | Description |
|---|---|
incidents | Use this skill when working with Checkpoint Harmony Email security incidents - incident lifecycle, status transitions, investigation workflows, notes and evidence collection, remediation tracking. |
policies | Use this skill when working with Checkpoint Harmony Email security policies - DLP policies, anti-phishing rules, anti-malware settings, quarantine policies, allow/block lists, and policy configuration. |
quarantine | Use this skill when working with Checkpoint Harmony Email quarantine - listing, searching, releasing, deleting quarantined emails. |
threats | Use this skill when working with Checkpoint Harmony Email threat detection and analysis - phishing, malware, BEC, account takeover, IOC extraction, threat timelines, and severity assessment. |
api-patterns | Use this skill when working with the Checkpoint Harmony Email API - OAuth2 client credentials authentication, base URLs, rate limiting, pagination, error handling, and common API patterns. |
CIPP
| Skill | Description |
|---|---|
alerts | Use this skill when working with CIPP alerts and audit logs — reviewing the queued alert backlog across tenants, investigating sign-in or admin activity in audit logs, correlating alerts with tenants. |
groups | Use this skill when listing or creating M365 groups in CIPP — security groups, distribution lists, M365 groups, mail-enabled security groups. |
licenses | Use this skill when working with M365 license assignments and CSP license inventory through CIPP — listing license usage per tenant, identifying unused licenses, surfacing license SKUs available for assignment, and reviewing CSP-level license commitments. |
mailboxes | Use this skill when working with Exchange Online mailboxes through CIPP — listing mailboxes, auditing mailbox permissions, configuring out-of-office auto-replies, and setting email forwarding. |
ops | Use this skill when working with CIPP operational tooling — GDAP role and invite management, scheduled tasks, server health checks, version reporting, and CIPP application logs. |
security | Use this skill when reviewing M365 conditional access policies and named locations through CIPP — auditing CA coverage, finding policies that exclude critical apps, listing trusted IP ranges, identifying tenants without baseline conditional access. |
standards | Use this skill when working with CIPP Standards, Best Practice Analyser (BPA), and domain health checks — listing configured standards per tenant, triggering on-demand compliance checks, retrieving BPA results, checking SPF/DKIM/DMARC. |
tenants | Use this skill when working with CIPP tenants — listing managed M365 tenants, checking tenant details, identifying tenant ID/domain, and scoping operations to a specific tenant. |
users | Use this skill when working with CIPP-managed M365 users — creating accounts, editing properties, disabling, resetting passwords, resetting MFA, revoking sessions, full offboarding, BEC investigation, MFA status reporting, and listing user devices/groups. |
ConnectWise Automate
| Skill | Description |
|---|---|
alerts | Use this skill when working with ConnectWise Automate alerts - listing active alerts, acknowledging alerts, viewing alert history, and creating tickets from alerts. |
clients | Use this skill when working with ConnectWise Automate clients - creating, reading, updating, and deleting client organizations. |
computers | Use this skill when working with ConnectWise Automate computers/endpoints - listing, searching, managing, and monitoring devices. |
monitors | Use this skill when working with ConnectWise Automate monitors - configuring thresholds, creating templates, and assigning to computers. |
scripts | Use this skill when working with ConnectWise Automate scripts - listing, executing, passing parameters, and retrieving results. |
api-patterns | Use this skill when working with the ConnectWise Automate REST API - authentication methods, token management, pagination, filtering with OData syntax, rate limiting, and error handling. |
ConnectWise PSA
| Skill | Description |
|---|---|
companies | Use this skill when working with ConnectWise PSA companies - creating, updating, searching, or managing company/account records. |
contacts | Use this skill when working with ConnectWise PSA contacts - creating, updating, searching, or managing contact records. |
product-catalog | Use this skill when working with the ConnectWise PSA product catalog — searching, creating, or updating catalog items (SKUs), managing categories, subcategories, manufacturers, or using catalog items on quotes, opportunities, agreements, and tickets. |
projects | Use this skill when working with ConnectWise PSA projects - creating, updating, managing project phases, templates, and resource allocation. |
tickets | Use this skill when working with ConnectWise PSA tickets - creating, updating, searching, or managing service desk operations. |
time-entries | Use this skill when working with ConnectWise PSA time entries - creating, updating, searching, or managing time tracking. |
api-patterns | Use this skill when working with the ConnectWise PSA REST API - authentication using public/private keys and clientId, pagination with page/pageSize, conditions query syntax, rate limiting (60/min), and error handling. |
Datto RMM
| Skill | Description |
|---|---|
alerts | Use this skill when working with Datto RMM alerts - viewing, resolving, and managing monitoring alerts. |
audit | Use this skill when working with Datto RMM audit data - hardware inventory, software inventory, network interfaces, and system information. |
devices | Use this skill when working with Datto RMM devices - listing, searching, managing, and monitoring endpoints. |
jobs | Use this skill when working with Datto RMM jobs - running quick jobs, scheduling jobs, monitoring job status, and viewing results. |
sites | Use this skill when working with Datto RMM sites - listing, managing, and configuring client locations. |
variables | Use this skill when working with Datto RMM variables - account-level and site-level variables for storing configuration data. |
api-patterns | Use this skill when working with the Datto RMM API - authentication, OAuth 2.0 flow, platform selection, pagination, rate limiting, and error handling. |
Domotz
| Skill | Description |
|---|---|
agents | Use this skill when managing Domotz agents (collectors), sites, and network probes -- listing agents, checking agent health, viewing site details, and monitoring collector connectivity. |
alerts | Use this skill when working with Domotz alerts -- viewing active alerts, configuring alert profiles, managing alert triggers, and handling notifications for device and network events. |
devices | Use this skill when working with Domotz device inventory -- listing devices, searching by name/IP/MAC, checking device status, viewing device details, and understanding network topology. |
eyes | Use this skill when working with Domotz Eyes -- TCP and HTTP sensors, custom monitoring checks, synthetic tests, latency tracking, and service availability monitoring. |
network | Use this skill when working with Domotz network operations -- network scanning, SNMP polling, port monitoring, speed tests, and network topology discovery. |
api-patterns | Use this skill when working with the Domotz MCP tools -- available tools, authentication via API key, API structure, pagination, rate limiting, region selection, error handling, and best practices. |
HaloPSA
| Skill | Description |
|---|---|
agents | Use this skill when working with HaloPSA agents (technicians) and teams — listing technicians, retrieving agent details, and listing team structures. |
assets | Use this skill when working with HaloPSA assets - tracking devices, managing configuration items, hardware lifecycle, and asset relationships. |
clients | Use this skill when working with HaloPSA clients - creating, updating, searching, or managing customer relationships. |
contracts | Use this skill when working with HaloPSA contracts - managing service agreements, recurring billing, prepaid hours, and contract renewals. |
invoices | Use this skill when working with HaloPSA invoices — listing invoices by client or date range, filtering by payment and send status, and retrieving individual invoice details. |
tickets | Use this skill when working with HaloPSA tickets - creating, updating, searching, or managing service desk operations. |
api-patterns | Use this skill when working with the HaloPSA REST API - OAuth 2.0 Client Credentials authentication, tenant-aware URLs, query building, pagination, rate limiting, and error handling. |
Hudu
| Skill | Description |
|---|---|
articles | Use this skill when working with Hudu articles (knowledge base) - creating, searching, updating, and managing documentation articles. |
assets | Use this skill when working with Hudu assets and asset layouts - servers, workstations, network devices, and other documented items. |
companies | Use this skill when working with Hudu companies (clients/organizations) - creating, searching, updating, archiving, and managing client documentation. |
passwords | Use this skill when working with Hudu passwords (asset passwords) - secure credential storage, retrieval, folders, and access patterns. |
websites | Use this skill when working with Hudu website records - website monitoring, SSL/TLS tracking, email security (DMARC, DKIM, SPF), DNS records, and linking websites to companies. |
api-patterns | Use this skill when working with the Hudu API - authentication, REST structure, filtering, pagination, rate limiting, error handling, and best practices. |
Huntress
| Skill | Description |
|---|---|
agents | Use this skill when managing Huntress endpoint agents — listing agents, filtering by organization or platform, checking agent health and status, and investigating specific agent details. |
billing | Use this skill when generating Huntress billing and summary reports — listing available reports, retrieving billing details, and creating client-facing summaries for MSP invoicing. |
escalations | Use this skill when working with Huntress escalations — listing, reviewing, and resolving escalations from the Huntress SOC team. |
incidents | Use this skill when working with Huntress incidents - querying incidents by organization and status, reviewing SOC-recommended remediation details, approving or rejecting remediations individually or in bulk, checking remediation execution status, and resolving incidents after all remediations are processed. |
organizations | Use this skill when managing Huntress organizations — creating, listing, updating, deleting organizations, and managing client org structure for MSP multi-tenancy. |
signals | Use this skill when working with Huntress security signals — monitoring, listing, filtering, and investigating signals across managed endpoints. |
api-patterns | Use this skill when working with the Huntress MCP tools — available tools, authentication via HTTP Basic Auth, API structure, pagination with page tokens, rate limiting (60 req/min), error handling, and best practices. |
IT Glue
| Skill | Description |
|---|---|
configurations | Use this skill when working with IT Glue configurations (assets) - servers, workstations, network devices, and other infrastructure. |
contacts | Use this skill when working with IT Glue contacts - managing client contacts, contact types, locations, and communication details. |
documents | Use this skill when working with IT Glue documents - creating, organizing, and managing documentation. |
flexible-assets | Use this skill when working with IT Glue flexible assets - custom asset types for structured documentation. |
organizations | Use this skill when working with IT Glue organizations (companies/clients) - creating, searching, updating, and managing client documentation. |
passwords | Use this skill when working with IT Glue passwords - secure credential storage, password categories, folders, embedded passwords, and access patterns. |
api-patterns | Use this skill when working with the IT Glue API - authentication, JSON:API structure, filtering, sorting, pagination, rate limiting, sideloading with includes, and error handling. |
Knowbe4
| Skill | Description |
|---|---|
phishing | Use this skill when working with KnowBe4 phishing simulations - creating campaigns, managing security tests, tracking recipient interactions (sent, opened, clicked, reported), calculating phish-prone percentages, and analyzing phishing simulation results. |
reporting | Use this skill when generating KnowBe4 security awareness reports - phishing summary statistics, training completion rates, risk score overviews, trend analysis, organizational benchmarks, and executive dashboards. |
training | Use this skill when working with KnowBe4 training campaigns - creating and managing training assignments, tracking enrollment and completion, browsing training modules and content library, managing store purchases, and monitoring compliance deadlines. |
users | Use this skill when working with KnowBe4 users and groups - user lifecycle management, group creation and membership, risk scores, risk score history, user event tracking, and user status management. |
api-patterns | Use this skill when working with the KnowBe4 REST API - Bearer token authentication, multi-region base URLs, pagination, rate limiting, error handling, and common request patterns. |
Liongard
| Skill | Description |
|---|---|
detections | Use this skill when working with Liongard detections, change monitoring, alerts, metrics, or timeline events. |
environments | Use this skill when working with Liongard environments (customer organizations), environment groups, or related entities. |
inspections | Use this skill when working with Liongard inspectors, launchpoints, inspection scheduling, or triggering inspections on demand. |
overview | Use this skill when Claude needs context about the Liongard platform, terminology, capabilities, authentication patterns, or API structure. |
systems | Use this skill when working with Liongard systems, system details, dataprints for JMESPath evaluation, or asset inventory. |
Microsoft 365
| Skill | Description |
|---|---|
calendar | Use this skill when working with Microsoft 365 calendars - viewing events, finding free/busy times, creating meetings, managing room bookings, or checking a user's schedule. |
files | Use this skill when working with Microsoft 365 files - OneDrive personal storage, SharePoint document libraries, file sharing permissions, storage quotas, or searching across a user's files. |
licensing | Use this skill when managing Microsoft 365 licenses - checking available seats, assigning or removing licenses, auditing license usage, finding unused licenses, or planning license optimization for a customer tenant. |
mailboxes | Use this skill when working with Microsoft 365 mailboxes - reading email, searching messages, managing shared mailboxes, setting out-of-office replies, checking mailbox size, or diagnosing mail flow issues. |
security | Use this skill for Microsoft 365 security posture checks - MFA enrollment status, conditional access policies, risky sign-ins, suspicious inbox rules, compromised account indicators, and security audit tasks. |
teams | Use this skill when working with Microsoft Teams - listing teams and channels, managing team membership, finding meetings, checking Teams usage, or troubleshooting Teams access issues. |
users | Use this skill when working with Microsoft 365 users - listing, searching, creating, disabling, or checking user properties. |
api-patterns | Use this skill for Microsoft Graph API fundamentals - authentication patterns, OData query operators, pagination, throttling/retry, batch requests, and delta queries. |
NinjaOne (NinjaRMM)
| Skill | Description |
|---|---|
alerts | Use this skill when working with NinjaOne alerts - viewing active conditions, dismissing alerts, and understanding alert severity levels. |
devices | Use this skill when working with NinjaOne devices - listing, searching, managing services, viewing inventory, scheduling maintenance, and monitoring device health. |
organizations | Use this skill when working with NinjaOne organizations - creating, listing, managing locations, and configuring policies. |
tickets | Use this skill when working with NinjaOne tickets - creating, updating, searching, and managing ticketing operations. |
api-patterns | Use this skill for NinjaOne API authentication, pagination, rate limiting, and error handling patterns. |
PagerDuty
| Skill | Description |
|---|---|
alerts | Use this skill when working with PagerDuty alerts -- alert management, alert grouping, suppression, event routing, and the Events API v2 for sending trigger, acknowledge, and resolve events. |
analytics | Use this skill when working with PagerDuty analytics -- incident analytics, MTTA and MTTR metrics, service-level performance, team workload reporting, and operational maturity assessment. |
incidents | Use this skill when working with PagerDuty incidents - listing, triaging, creating, updating, resolving, and investigating incidents. |
oncall | Use this skill when working with PagerDuty on-call management - viewing who is currently on-call, managing schedules and rotation layers, configuring escalation policies, creating temporary overrides, and adding or removing team members. |
services | Use this skill when working with PagerDuty services -- service catalog, service configuration, integrations, dependencies, maintenance windows, and service health monitoring. |
api-patterns | Use this skill when working with PagerDuty MCP tools - authentication setup, complete 66-tool reference, REST API pagination, token format (Token token=), rate limits, error handling, and hosted MCP connection details. |
PandaDoc
| Skill | Description |
|---|---|
documents | Use this skill when working with PandaDoc documents - creating proposals, quotes, contracts, SOWs, and MSAs from templates, sending documents for signature, checking document status, downloading signed copies, and managing the full document lifecycle. |
proposals | Use this skill when working with MSP proposal workflows in PandaDoc - creating managed service agreements (MSAs), statements of work (SOWs), hardware quotes, project proposals, and tracking the MSP sales pipeline. |
recipients | Use this skill when working with PandaDoc recipients and signatures - adding recipients to documents, setting signing order, tracking who has signed, managing multi-party agreements, and understanding recipient roles. |
templates | Use this skill when working with PandaDoc templates - browsing the template library, finding the right template for a document type, understanding template fields and tokens, and using templates to create new documents. |
api-patterns | Use this skill when working with PandaDoc MCP tools - available tools, API key authentication, the hosted MCP server connection, documentation search, code generation assistance, rate limiting, error handling, and best practices for the PandaDoc API. |
Pax8
| Skill | Description |
|---|---|
companies | Use this skill when working with Pax8 companies (MSP clients) - searching, retrieving, and managing client records in the Pax8 marketplace. |
invoices | Use this skill when working with Pax8 invoices and billing - retrieving invoices, analyzing billing data, reconciling costs with client charges, reviewing usage summaries, and understanding the MSP billing cycle. |
orders | Use this skill when working with Pax8 orders - viewing orders, tracking provisioning status, understanding order line items, and managing the order-to-subscription workflow. |
products | Use this skill when working with the Pax8 product catalog - searching for cloud software, browsing vendors, checking pricing, reviewing provisioning details, and finding the right SKU for a client need. |
subscriptions | Use this skill when working with Pax8 subscriptions - checking license status, reviewing seat counts, filtering by company or product, tracking subscription states, reviewing change history, and optimizing license usage across MSP clients. |
api-patterns | Use this skill when working with the Pax8 MCP tools - available tools, parameters, pagination, sorting, filtering, rate limiting, error handling, and best practices. |
Proofpoint
| Skill | Description |
|---|---|
forensics | Use this skill when working with Proofpoint forensics and threat response - auto-pull, search and destroy, message trace, evidence collection, and remediation workflows. |
people | Use this skill when working with Proofpoint people-centric security - Very Attacked People (VAP) reports, top clickers, user risk scoring, attack index, and user-level threat analytics. |
quarantine | Use this skill when working with Proofpoint email quarantine - listing, searching, releasing, and deleting quarantined messages. |
tap | Use this skill when working with Proofpoint Targeted Attack Protection (TAP) - retrieving threat events, click tracking, message delivery and blocking data, SIEM integration feeds, and threat type analysis. |
threat-intel | Use this skill when working with Proofpoint threat intelligence - campaign tracking, threat families, indicators of compromise (IOCs), forensic evidence, and threat landscape analysis. |
url-defense | Use this skill when working with Proofpoint URL Defense - URL rewriting, URL decoding, real-time URL analysis, click-time protection, and URL investigation. |
api-patterns | Use this skill when working with the Proofpoint API - authentication using HTTP Basic Auth with service principal and secret, base URLs, rate limits, pagination, error codes, and common integration patterns. |
QuickBooks Online
| Skill | Description |
|---|---|
customers | Use this skill when working with QuickBooks Online customers (clients) - creating, searching, updating, and managing MSP client records. |
expenses | Use this skill when working with QuickBooks Online expenses and purchases - creating, searching, and managing expense records, bills, and vendor payments. |
invoices | Use this skill when working with QuickBooks Online invoices - creating, sending, voiding, and managing invoices for MSP clients. |
payments | Use this skill when working with QuickBooks Online payments - recording customer payments, applying payments to invoices, handling overpayments, refunds, credit memos, and payment reconciliation. |
reports | Use this skill when working with QuickBooks Online reports - generating Profit & Loss, Balance Sheet, Accounts Receivable Aging, Accounts Payable Aging, General Ledger, and other financial reports. |
api-patterns | Use this skill when working with the QuickBooks Online API - OAuth2 authentication, REST structure, Intuit query language, pagination, rate limiting, error handling, minor version headers, and best practices. |
RocketCyber
| Skill | Description |
|---|---|
accounts | Use this skill when working with RocketCyber accounts - provider/customer hierarchy, account management, sub-account navigation, account settings, and security policy configuration. |
agents | Use this skill when working with RocketCyber agents (RocketAgent) - deployment, communication status, health monitoring, and troubleshooting. |
apps | Use this skill when working with RocketCyber application inventory - detecting, categorizing, and monitoring applications across managed endpoints. |
incidents | Use this skill when working with RocketCyber security incidents - searching, triaging, investigating, and resolving incidents. |
api-patterns | Use this skill when working with the RocketCyber API - authentication, Bearer token flow, base URL selection, pagination, rate limiting, error handling, and account hierarchy. |
Rootly
| Skill | Description |
|---|---|
alerts | Use this skill when working with Rootly alerts -- alert routing, escalation policies, integration with monitoring tools (Datadog, PagerDuty, etc.), alert-to-incident creation, and managing alert rules. |
incidents | Use this skill when working with Rootly incidents - creating, searching, triaging, updating, and resolving incidents. |
oncall | Use this skill when working with Rootly on-call management - viewing shift metrics, generating handoff summaries, reviewing shift incidents, detecting on-call health risk, and understanding schedule coverage. |
postmortems | Use this skill when working with Rootly postmortems -- creating retrospectives, managing action items, applying templates, and conducting blameless reviews after incidents are resolved. |
services | Use this skill when working with the Rootly service catalog -- listing services, managing dependencies, ownership, service health, and understanding how services relate to incidents and alerts. |
workflows | Use this skill when working with Rootly workflows -- creating automated incident response workflows, configuring triggers, actions, conditions, and managing workflow lifecycle. |
api-patterns | Use this skill when working with Rootly MCP tools - authentication setup, complete tool reference, JSON:API pagination, request patterns, rate limits, and error handling. |
Runzero
| Skill | Description |
|---|---|
assets | Use this skill when working with RunZero assets — searching and browsing the asset inventory, inspecting asset attributes, OS fingerprinting, hardware details, and network interfaces. |
services | Use this skill when working with RunZero services — listing discovered services, filtering by port or protocol, identifying vulnerabilities, and auditing exposed services across sites. |
sites | Use this skill when working with RunZero sites — creating and managing organization sites, defining scan scope, deploying explorers, and organizing assets by location or client. |
tasks | Use this skill when working with RunZero scan tasks — creating scans, scheduling recurring scans, managing explorers, configuring scan parameters, and reviewing scan results. |
wireless | Use this skill when working with RunZero wireless network discovery — listing discovered wireless networks, identifying rogue access points, analyzing wireless security configurations, and auditing SSIDs. |
api-patterns | Use this skill when working with the RunZero MCP tools — available tools, authentication via Bearer token, Export API, pagination, rate limiting, error handling, and best practices. |
SalesBuildr
| Skill | Description |
|---|---|
companies-contacts | Use this skill when searching for companies or contacts in Salesbuildr, looking up customer information, or creating new contacts. |
opportunities | Use this skill when managing sales opportunities in Salesbuildr - searching the pipeline, creating new opportunities, updating stages, and tracking deal values. |
products | Use this skill when searching for products in the Salesbuildr catalog, looking up pricing, or browsing by category. |
quotes | Use this skill when creating, searching, or viewing quotes in Salesbuildr. |
api-patterns | Use this skill when making API calls to Salesbuildr. |
SentinelOne
| Skill | Description |
|---|---|
alerts | Use this skill when working with SentinelOne alerts - triaging new alerts, investigating specific alerts, searching by severity or status, reviewing alert timelines, and managing alert workflows across MSP client environments. |
inventory | Use this skill when working with SentinelOne unified asset inventory - endpoints, cloud resources, identities, and network-discovered devices. |
misconfigurations | Use this skill when working with SentinelOne XSPM misconfigurations - cloud security posture management across AWS, Azure, GCP, Kubernetes, identity, and infrastructure-as-code. |
purple-ai | Use this skill when working with SentinelOne Purple AI - natural language cybersecurity investigation, threat hunting, behavioral anomaly analysis, MITRE ATT&CK TTP mapping, and PowerQuery generation. |
threat-hunting | Use this skill when working with SentinelOne PowerQuery and the Singularity Data Lake - executing threat hunting queries, understanding PowerQuery pipeline syntax, managing time ranges, and analyzing query results. |
vulnerabilities | Use this skill when working with SentinelOne XSPM vulnerabilities - tracking CVEs, reviewing EPSS scores, assessing exploit maturity, managing vulnerability status, prioritizing patches, and generating vulnerability reports across MSP client environments. |
api-patterns | Use this skill when working with the SentinelOne Purple MCP tools - available tools, connection setup, uvx-based installation, Service User token authentication, transport modes, dual API architecture (GraphQL and REST), rate limits, error handling, and best practices. |
Sherweb
| Skill | Description |
|---|---|
billing | Use this skill when working with Sherweb distributor billing - payable charges, billing periods, charge types, pricing breakdown, deductions, fees, taxes, invoices, and MSP margin calculations. |
customers | Use this skill when working with Sherweb customers - listing customers, retrieving customer details, accounts receivable, and understanding the distributor > service provider > customer hierarchy. |
subscriptions | Use this skill when working with Sherweb subscriptions - viewing subscriptions, changing quantities, license management, subscription lifecycle, and quantity change workflows. |
api-patterns | Use this skill when working with the Sherweb API and MCP tools - OAuth 2.0 client credentials authentication, token management, API endpoints, subscription key header, rate limits, error codes, scopes, Accept-Language support, and best practices. |
SuperOps.ai
| Skill | Description |
|---|---|
alerts | Use this skill when working with SuperOps.ai alerts - listing, filtering, acknowledging, and resolving alerts from monitored assets. |
assets | Use this skill when working with SuperOps.ai assets - querying inventory, viewing asset details, running scripts, monitoring patches, and managing client/site associations. |
clients | Use this skill when working with SuperOps.ai clients - creating, updating, searching, and managing client accounts. |
runbooks | Use this skill when working with SuperOps.ai runbooks and scripts - listing, executing, monitoring, and managing automated scripts on assets. |
tickets | Use this skill when working with SuperOps.ai tickets - creating, updating, searching, or managing service desk operations. |
api-patterns | Use this skill when working with the SuperOps.ai GraphQL API - authentication, query building, mutations, pagination, rate limiting, and error handling. |
Syncro MSP
| Skill | Description |
|---|---|
assets | Use this skill when working with Syncro MSP assets - tracking hardware, software, and devices for customers. |
customers | Use this skill when working with Syncro MSP customers - creating, updating, searching, or managing customer records. |
invoices | Use this skill when working with Syncro MSP invoices - creating, managing, and tracking invoices and payments. |
tickets | Use this skill when working with Syncro MSP tickets - creating, updating, searching, or managing service desk operations. |
api-patterns | Use this skill when working with the Syncro MSP API - authentication, pagination, rate limiting, and error handling. |
Blackpoint
| Skill | Description |
|---|---|
incident-response | Use this skill when investigating a Blackpoint Cyber detection — drilling from a tenant to its assets, walking the detection list, pulling vulnerability and dark-web context, and assembling an incident timeline. |
api-patterns | Use this skill when working with the Blackpoint Cyber (CompassOne) MCP tools — Bearer token authentication, the partner-tenant-asset hierarchy, navigation tools, and the read-only tool surface across tenants, assets, detections, and vulnerabilities. |
Crewhu
| Skill | Description |
|---|---|
surveys | Use this skill when working with Crewhu CSAT/NPS surveys — listing recent responses, drilling into a specific survey, isolating detractors and promoters for follow-up, and rolling responses up by user. |
api-patterns | Use this skill when working with the Crewhu MCP tools — token-based authentication via the `X-Crewhu-Api-Token` header, the navigation pattern (`crewhu_navigate`, `crewhu_back`, `crewhu_status`), read-heavy tool surface, and error handling. |
Immybot
| Skill | Description |
|---|---|
software-deployment | Use this skill when configuring desired-state software deployments in ImmyBot — picking the software, scoping the deployment to a tenant or computer, kicking off a maintenance session to reconcile, and checking compliance afterwards. |
api-patterns | Use this skill when working with the ImmyBot MCP tools — Entra ID OAuth 2.0 client-credentials authentication (4 fields), the two-step desired-state deployment model, destructive operations that need explicit confirmation, and the task/session polling cadence. |
Timezest
| Skill | Description |
|---|---|
scheduling | Use this skill to book a technician against a ConnectWise / Autotask / Halo PSA ticket via TimeZest — resolving the right agent and appointment type, creating a scheduling request, polling its status, and canceling when needed. |
api-patterns | Use this skill when working with the TimeZest MCP tools — Bearer token authentication, the navigation pattern, scheduling-request payloads that carry PSA associated_entities (ConnectWise / Autotask / Halo ticket IDs), and the polling-only update model (no webhooks). |
Threatlocker
| Skill | Description |
|---|---|
approval-requests | Use this skill when triaging ThreatLocker application approval requests — the heart of day-to-day ThreatLocker operations. |
audit-log | Use this skill when investigating events in the ThreatLocker Action Log (the API name is "audit") — building incident timelines, tracing a file's history across endpoints, identifying repeated denials, and correlating policy bypasses or audit-only matches with user/computer context. |
computer-groups | Use this skill when working with ThreatLocker computer groups — the policy-scoping boundary that determines which allow/deny rules apply to which endpoints. |
computers | Use this skill when working with ThreatLocker-protected endpoints — fleet inventory, identifying offline agents, drilling into a single computer's check-in history, and correlating computers across organizations and groups. |
organizations | Use this skill when working with the ThreatLocker MSP multi-tenant model — enumerating child organizations, retrieving per-org auth keys, and identifying valid move targets when relocating computers between tenants. |
api-patterns | Use this skill when working with the ThreatLocker MCP tools — raw-key authentication (NO Bearer prefix), multi-tenant routing via organizationId header, POST-heavy "GetByParameters" endpoints, pagination shape, and child-organization fan-out patterns. |
Kaseya Vsa
| Skill | Description |
|---|---|
api-patterns | Use this skill when working with the Kaseya VSA REST API. |
Datto Bcdr
| Skill | Description |
|---|---|
api-patterns | Use this skill when integrating with the Datto BCDR (Backup Portal) REST API. |
Kaseya Bms
| Skill | Description |
|---|---|
api-patterns | Use this skill when integrating with the Kaseya BMS PSA REST API v2. |
Datto Saas Protection
| Skill | Description |
|---|---|
api-patterns | Use this skill when integrating with Datto SaaS Protection (formerly Backupify). |
Unitrends
| Skill | Description |
|---|---|
api-patterns | Use this skill when integrating with the Unitrends Backup REST API. |
Spanning
| Skill | Description |
|---|---|
api-patterns | Use this skill when integrating with Spanning Cloud Backup. |
HubSpot CRM
| Skill | Description |
|---|---|
activities | Use this skill when working with HubSpot activities - creating tasks, logging notes, managing associations between CRM objects, and tracking engagement history. |
companies | Use this skill when working with HubSpot companies - searching, creating, updating, and auditing company records in HubSpot CRM. |
contacts | Use this skill when working with HubSpot contacts - searching, creating, updating, and managing contact records in HubSpot CRM. |
deals | Use this skill when working with HubSpot deals - searching, creating, updating, and managing deal records and pipelines in HubSpot CRM. |
tickets | Use this skill when working with HubSpot tickets - creating, searching, updating, and managing support tickets in HubSpot CRM. |
api-patterns | Use this skill when working with the HubSpot MCP tools - available tools, OAuth 2.0 + PKCE authentication, scopes, Streamable HTTP transport, rate limiting, error handling, and best practices. |
Spamtitan
| Skill | Description |
|---|---|
lists | Use this skill when managing SpamTitan sender allowlists and blocklists — adding trusted senders to prevent false positives, blocking unwanted senders and domains, and reviewing existing list entries. |
quarantine | Use this skill when managing the SpamTitan quarantine queue — listing held messages, releasing legitimate emails, deleting spam, reviewing email flow statistics, and performing bulk quarantine operations. |
api-patterns | Use this skill when working with the SpamTitan MCP tools — available tools, authentication via API key header, API structure, pagination, rate limiting, error handling, and best practices. |
Xero
| Skill | Description |
|---|---|
accounts | Use this skill when working with Xero chart of accounts - navigating account codes, creating accounts, understanding account types and classes, tax settings, and mapping MSP revenue and expense categories to the general ledger. |
contacts | Use this skill when working with Xero contacts (customers/suppliers) - creating, searching, updating, and managing client organizations. |
invoices | Use this skill when working with Xero invoices - creating, searching, updating, voiding, and managing sales invoices (ACCREC) and supplier bills (ACCPAY). |
payments | Use this skill when working with Xero payments - recording payments, tracking outstanding balances, payment allocation, overpayments, prepayments, and batch payment operations. |
reports | Use this skill when working with Xero financial reports - Profit and Loss, Balance Sheet, Aged Receivables, Aged Payables, Trial Balance, and other management reports. |
api-patterns | Use this skill when working with the Xero API - OAuth2 authentication, REST structure, filtering, pagination, rate limiting, error handling, and best practices. |
Ironscales
| Skill | Description |
|---|---|
incidents | Use this skill when working with Ironscales phishing incidents — listing and triaging incidents, classifying emails as phishing/spam/legitimate, taking remediation actions, managing sender allowlists, and viewing company statistics. |
api-patterns | Use this skill when working with Ironscales MCP tools — available tools, API key and company ID authentication, pagination, rate limiting, and error handling. |
Mimecast
| Skill | Description |
|---|---|
message-tracking | Use this skill when tracking or tracing Mimecast email messages — searching by sender/recipient/subject, retrieving message metadata, placing messages on hold, or releasing held messages. |
queue-management | Use this skill when checking Mimecast email delivery queue status — identifying stuck messages, delivery delays, and backlog conditions. |
threat-intelligence | Use this skill when investigating Mimecast threat activity — TTP logs for URL clicks, malicious attachment analysis, impersonation attempts, threat remediation incidents, and audit events. |
api-patterns | Use this skill when working with Mimecast MCP tools — available tools, OAuth 2.0 client credentials authentication, regional API endpoints, pagination, rate limiting, and error handling. |
Wyre Gateway
| Skill | Description |
|---|
Using Skills Effectively
Automatic Usage
Claude automatically references relevant skills when you ask about MSP topics. Just ask naturally:
How do I handle SLA breaches in ConnectWise?
Claude will reference the connectwise-psa:tickets skill to provide
accurate information.
Direct Invocation
For specific questions, invoke skills directly:
/skill it-glue:passwords
What security measures should I follow when using the password API?Combining Skills
For complex workflows, Claude can combine knowledge from multiple skills:
I need to create a ticket in Autotask and link it to the asset in IT Glue.
How should I structure this workflow?
Claude will reference both autotask:tickets and it-glue:configurations
to provide a comprehensive answer.